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TROUBLESHOOTING
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors.
WARNING: Only a qualied service technician should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
Problem Possible Cause Corrective Action
When ignitor button is
pressed in, there is no
spark at ODS/pilot.
1. Ignitor electrode is positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode is not connected to ignitor
cable.
4. Ignitor cable is pinched or wet.
5. Damaged ignitor cable.
6. Bad piezo ignitor.
7. Low battery.
1. Replace electrode.
2. Replace electrode.
3. Replace ignitor cable
4. Free ignitor cable if pinched by any metal or
tubing. Keep ignitor cable dry.
5. Replace ignitor cable.
6. Replace piezo ignitor.
7. Replace battery.
ODS/pilot lights but
ame goes out when
control knob is released.
1. Gas supply turned off or equipment shutoff
valve closed.
2. Control knob not fully pressed in while
pressing ignitor button.
3. Air in gas lines when installed.
4. ODS/pilot is clogged.
5. Control knob not in pilot position.
6. Diaphragm in regulator is stuck.
1. Turn on gas supply or open equipment
shutoff valve.
2. Fully press in control knob while pressing
ignitor button.
3. Continue holding down control knob.
Repeat igniting operation until air is re-
moved.
4. Clean ODS/pilot (see
Care
and Main-
tenance page 21) or replace ODS/pilot
assembly.
5. Turn control knob to pilot position.
6. Replace gas regulator. Do not attempt to
x.
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